Good and warm greetings. We, Mr and Mrs Bhairoparsad had the pleasant opportunity of meeting Mr Ronald Pillay, Claims Examiner on rather an unfortunate situation. We found Mr Pillay to be very professional, friendly, meticulous and caring in his approach. He even offered us guidance on improving the security measures at our home. An important fact to note was that we were timeously updated on the progress of the claim. Mr Pillay was also very accommodating in addressing a query at any given time. To Mr R. Pillay, thank you in your attempts of trying to make an unpleasant traumatic environment a better one. May God bless you and your family with good health, prosperity, a long life and security. To the company, Mr Pillay is definitely a rare asset. Thanking you once again.