From the desk of Servaas du Plessis

If you are reading this newsletter it means that you are most probably brimming with new physical and emotional energy now that the lockdown regulations are down to level 3.

Listening to the news and speaking to friends, I gather that the effects of the lockdown are starting to take its toll on the general population. Many people are starting to doubt the necessity of continuing with the lockdown and the reasonableness of some of the regulations. Many of us can’t wait to get out and continue with life as before COVID-19.

Reality is that life would never be the same as before the virus.  We were all severely affected by the uncertainty during this time, but the lockdown offered us a wonderful opportunity to rethink our priorities, daily routine, actions, social activities and family time. We also had to think about our business. Unlike thousands of businesses in South Africa, we are privileged to have a financially stable company, thanks to the undying loyalty of our clients who are the reason for XTND’s existence.

XTNDers decided that it is not the lockdown circumstances that will determine our happiness and success, but rather our friendly countenance, the power of laughter and a smile that will change everyone’s experience during this difficult period. I am reminded of the ten principles of OG Mandino’s book “The Greatest Salesman in the World” and I thought I’d share a few extracts from the specific chapter dealing with the power of laughter with you.

“I will laugh at the world. And most of all, I will laugh at myself for man is most comical when he takes himself too seriously. Never will I fall into this trap of the mind.”

“What can take place before the sun sets which will not seem insignificant in the river of centuries”

“And with my laughter, all things will be reduced to their proper size. I will laugh at my failures and they will vanish in clouds of new dreams; I will laugh at my successes and they will shrink to their true value. I will laugh at evil and it will die untasted; I will laugh at the goodness and it will thrive and abound.”

“Each day will be triumphant only when my smiles bring forth smiles from others.”

My team and I are enthusiastic about the essential changes that COVID-19 has forced upon us.  We are enthusiastic about the million new ways we are learning about how to conduct business but, we are even more enthusiastic about continuing to fight fraud and corruption to safeguard YOU, our loyal client and business partner.

Last but not least, we are enthusiastic about all the new dynamic people we have met during the lockdown period … we have fostered a strong foundation for a long term relationship wherein we can support your business to protect and to keep what is yours.


Companies lose huge sums of money due to fraud and shrinkage related activities. Many of these are seldom uncovered and when they are, it remains difficult and costly to piece the evidence together and to recover the losses.


Fraudsters strike when you are distracted. XTND is fully operational and experienced in several solutions without any person to person contact.


Our track record shows a success ratio of 80% + in tracing beneficiaries for our clients. How do we solve this burning issue?


Developed for businesses within any sector or industry – saves you crucial time during any investigation process.

All the best, stay safe and may you experience the power of laughter.
Servaas and Management Team